CUSTOMER SERVICE
Exactly what you need when you need it; Multi world corporation with partners highly trained in all areas ready to help you when you need them.
WEB DEVELOPMENT
From the development of a simple static page (e.g., Portfolio) to complex web applications (e.g.,E-businesses and social networking services.)
SOFTWARE ENGINEERING
Planning,analysis,design,implementation,testing and maintaining your software,computer systems and applications solving your problems and meeting your expectations.
ANY CHANNEL
Chat
SMS
Phone & Voice
Social Media
Community
ANY CHALLENGE
Salesforce
Zendesk
Zoho Desk
Freshdesk
ANYTIME, ANYWHERE
Agents available 24/7/365.
Any size team from fractional agents to hundreds of agents.
Any certifications (e.g., HIPAA, SOC2…).
Any tasks.
Your needs will be easily sourced and professionally executed on.
CUSTOMER SERVICE
Custom solutions tailored to your needs.
All through one easy platform and engagement.
PLANNING
We start with expectations and objectives,
we determine the necessary tools to achieve your goals.
A sitemap is created.
WIREFRAMES & DESIGN
Wireframe document creation.
Following Wireframe approval, we begin by Incorporating your brand or creating a new one.
Creating an attractive UI/UX appealing to your specific users.
Once completed, designs are presented for client approval.
DEVELOPMENT
Frontend: essentially everything illustrated in the design phase.
Backend: handling all the interactive features and functions of the website; We’ll help select the technology that matches your website goals and expectations. E.g., (PHP, JavaScript, Python, Node.js, view.js, SQL and NoSQL (PostgreSQL, MySQL, Redis Servers (Apache, Nginx) Bash… etc.)
TESTING & LAUNCH
Our extensive web development experience ensures a foolproof approach to quality Assurance.
Our Q&A protocol and post-launch support ensure that every website we produce is streamlined, stable, and error-free.
WEB DEVELOPMENT
We develop websites costumed to your requirements
our approach is structured to create polished websites from concept to completion,
with optimizing results while minimizing hang-ups
Backend
Python, JAVA/JEE
Docker
Git
AWS
SQL and NoSQL (PostgreSQL, MySQL, Redis)
Servers (Apache, Nginx, Haproxy)
Bash…
Frontend
Flask, Sqlalchemy, Jinja2
HTML/CSS
SaaS platform
JAVASCRIPT/JQUERY…
Understanding the Customer Requirements
It’s all about communicating with the customer before building a software, at Multiworld-corp we suggest to create a customer Requirement Specification (CRS) document written from your perspective describing your end goal from the software required.
Requirements Analysis
Exploring issues related to the financial, technical, operational, and time management aspects of your software, It’s an essential step towards creating functional specifications and design done by our teams of professionals.
Creating a Design
Our teams of architects and senior developers create a high-level design of the software architecture, along with a low-level design describing how each and every component in the software should work.
Coding, Testing, and Installation
Software developers implement the design by writing code. The code developed by our teams is integrated.
Testing engineers check if the software meets the required specifications, so that developers can debug the code.
The release engineers then deploy the software on a server.
Maintenance
Modify or add new features, depending on what the customer needs.
SOFTWARE ENGINEERING
Textbook Software engineering from scratch by implementing all the process needed to deliver a better user experience.